Multi-Location Medical Service Organization
Challenge
The organization sought to develop employee-based programs while analyzing its existing practices, policies, and rewards. The goal was to engage and motivate employees and increase productivity in support of a five-year organizational plan.
Approach
-
✓
Conducted an employee opinion survey.
-
✓
Conducted onsite focus groups.
-
✓
Analyzed job documentation and organizational data.
-
✓
Conducted interviews with key organizational stakeholders.
-
✓
Prepared written reports containing findings and recommendations.
Employee feedback was presented to upper management and used to help streamline inter-department projects. Project teams were established to lead cross-department goals, while recommendations helped train and organize departments around the organization's five-year plan.